Privacy policy

Data Protection Policy of RIODENT, S.L.

1. Who is the Controller of your data? The controller of the data processing relating to the various processes for managing users, customers and prospective customers, partners and suppliers is RIODENT, S.L., with registered office at AVDA. JORGE VIGON, Nº 50 – BAJO 26003 LOGROÑO (province of LA RIOJA) and tax ID (CIF) B26116731. For the purposes of our data protection policy, the contact telephone number is 941256125 and the contact email address is riodent@riodentsl.es. We also inform you that there are no Joint Controllers in the processing of data relating to the management of Users, Customers and Suppliers.
2. What kind of data do we hold about you and how did we obtain it? The categories of personal data that RIODENT, S.L. processes about its customers and suppliers are:

• Identification data
• Postal or email addresses
• Commercial information
• Financial and transaction data
• Image
• Professional data. Under no circumstances do we process special categories of data. We have obtained all the data mentioned above directly from you through the submission of a commercial offer, contractual proposal, etc., or through your company when it provided us with the identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It is your obligation, or that of your company, to provide us with updated data in the event of any change. With regard to job applicants' data, we have obtained your data through the submission of your CV or through your application via an employment portal. In the latter case, you authorised the transfer of your data to our company when you entered your CV details on the employment portal.

3. How long will we keep your data? Personal data relating to natural persons linked to prospective customers, customers and suppliers that RIODENT, S.L. collects through the various contact and/or information-gathering forms will be kept until the data subject requests its erasure. Data provided by our customers and suppliers will be kept for as long as the business relationship between the parties is maintained, in any case respecting the minimum legal retention periods applicable to each matter. In any case, RIODENT, S.L. will keep your personal data for the period of time reasonably necessary, taking into account our need to respond to queries or resolve problems, make improvements, activate new services and comply with the requirements of applicable law. This means that we may keep your personal data for a reasonable period of time even after you have stopped using our products or this website. After this period, your personal data will be deleted from all RIODENT, S.L. systems.
4. For what purpose and on what legal basis do we process your data? At RIODENT, S.L. we process the data provided by data subjects in order to manage various activities arising from specific procedures carried out in the areas of sales, after-sales service, supplier management, applicant management, service quality, etc. Accordingly, we will use your data to carry out some of the following actions on the basis of the respective legal basis:

PURPOSE OF PROCESSING	LEGAL BASIS
Management of data subjects' data protection rights	Regulatory obligation
Management of transactions involving medicines with Dentist / Dental Technician customers	Consent of the data subject
Accounting, tax and administrative management and invoicing of customers	Performance of a (pre)contract; Regulatory obligation
Tax, accounting and administrative management with suppliers	Performance of a (pre)contract; Regulatory obligation
Search, evaluation and selection of job applicants	Consent of the data subject
Alarm system with image capture upon motion detection	Legitimate interest of the controller
Accounting, tax and administrative management and invoicing of Training customers	Performance of a (pre)contract; Regulatory obligation

With regard to the legal basis referred to, you are obliged to provide your personal data. If you do not provide your personal data, it will not be possible to perform your contract or comply with legal obligations or those arising from public authorities. We will not create commercial profiles based on the information provided and, consequently, we will not take automated decisions about you based on a commercial profile.

5. To which recipients will your data be disclosed? RIODENT, S.L. will never share your personal data with any third-party company that intends to use it for its direct marketing activities, unless you have expressly authorised us to do so. We inform you that we may provide your personal data to Public Administration bodies and competent Authorities in cases where RIODENT, S.L. receives a legal request from such Authorities or where, acting in good faith, we consider that such action is reasonably necessary to comply with legal proceedings; to respond to any claim or legal action; or to protect the rights of RIODENT, S.L., its customers or the public in general. We inform you that your data, or the data of third parties provided by you (spouses, children, etc.), will not be transferred or disclosed to third parties except where required by law, the company being solely responsible for their processing and safekeeping. RIODENT, S.L. may provide your personal data to third parties (for example, Internet service providers that help us manage our website or provide the contracted services, IT support and maintenance companies, logistics companies, administrative agencies and tax and accounting advisers, etc.). In any case, these third parties must maintain, at all times, the same levels of security as RIODENT, S.L. in relation to your personal data and, where necessary, will be bound by legal commitments to keep your personal data private and secure and to use the information only in accordance with the specific instructions of RIODENT, S.L. We inform you that our organisation does not carry out international transfers of data in relation to the management of Users, Customers and/or Suppliers.

6. What are your rights as a data subject? Any person has the right to obtain confirmation as to whether or not RIODENT, S.L. is processing personal data concerning them. Specifically, data subjects may request access to their personal data, as well as to receive it in a commonly used and machine-readable format if the processing is carried out by electronic means (right to data portability). Data subjects may also request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In addition, in certain circumstances data subjects may request the restriction of the processing of their data or, in certain circumstances and on grounds relating to their particular situation, they may exercise their right to object to the processing of their data. RIODENT, S.L. will stop processing the data, except for compelling legitimate grounds, the establishment, exercise or defence of possible legal claims, or in the exceptions established in the applicable regulations. We also inform you that you have the right to withdraw the consents given at any time, without affecting the lawfulness of processing based on consent before its withdrawal. The User is also informed that they may exercise the aforementioned rights at any time by writing to us using the contact details given in Section 1, 'Controller', of this Data Protection and Privacy Policy of RIODENT, S.L., enclosing a copy of their national identity document (DNI). Likewise, you may send us an email to riodent@riodentsl.es. You also have the right to lodge a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights. Agencia Española de Protección de Datos. C/ Jorge Juan, 6 28001 – Madrid. Tel. 901100099 / 912663517

7. Data protection for website users. In accordance with Regulation (EU) 2016/679 currently in force, RIODENT, S.L. informs you that the personal data of the website's Users will be processed by RIODENT, S.L. for the processing activity indicated in each data collection form on our website. Such processing of your data will be based on your own consent. By clicking the "SEND" button, the User consents to the processing of their data by RIODENT, S.L. We also inform you that, except where required by law or with your express consent, RIODENT, S.L. will not transfer your data to third parties. Likewise, the User is informed that they may at any time exercise their rights of access, rectification or erasure of data, as well as the other rights recognised in this document and regulated in Regulation (EU) 2016/679, by notifying RIODENT, S.L., AVDA. JORGE VIGON, Nº 50 – BAJO 26003 LOGROÑO (province of LA RIOJA), email: riodent@riodentsl.es. Furthermore, in accordance with Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, RIODENT, S.L. undertakes not to send advertising by email without having first obtained the express authorisation of the recipient. The User may object to receiving advertising by ticking the corresponding box.

8. Other relevant information about our privacy policy

8.1 Security measures: RIODENT, S.L. adopts the levels of security required by the European and Spanish data protection regulations in force, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing described, as well as the risks of varying likelihood and severity for your rights and freedoms as a person.

8.2 Processing of minors' data: Under the GDPR (EU) 2016/679 and Spanish Organic Law 3/2018 (LOPDGDD), minors over 14 years of age may give their consent to contract information society services, such as registering on a forum, filling in a contact form, etc. However, it will be the responsibility of RIODENT, S.L. to verify the accuracy of the age stated by the minor. The data of minors under 14 years of age will always be collected with the express consent of their parents or legal guardians.

8.3 Changes to our Data Protection and Privacy Policy: RIODENT, S.L. may occasionally make changes and corrections to this Data Protection Policy section for Customers, Suppliers and Users. Please check this section regularly to see any changes that may have been made and how they may affect you.

8.4 Why is it necessary to accept this Data Protection and Privacy Policy? This Data Protection Policy section for Customers, Suppliers and Users provides you, in an easily accessible way, with all the information you need to know the types of data that RIODENT, S.L. holds about its prospective customers, customers and/or suppliers, the purposes pursued, the rights that data protection regulations grant you as a data subject and how to exercise those rights. Therefore, by deliberately sending your personal data through our means of contact and/or by starting a business relationship with our company, we consider that you acknowledge and accept the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you provided it to us or for which certain national or regional regulations allow us to do so. In any case, we must warn you that a refusal on your part to provide certain requested data could hinder the development of the contractual relationship between the parties, with possible serious consequences when providing the various services contemplated in the commercial contract entered into with the contracting party. If you have any questions about this Data Protection Policy section for Prospective Customers, Customers and Suppliers of RIODENT, S.L., please contact the company using the address given in Section 1, 'Controller', and we will be happy to assist you and answer any additional questions you may have.

9. Applicable law: These Terms shall be governed at all times by the provisions of Spanish and European legislation on the protection of personal data and privacy.